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Reviews

Volaris Rollator Walker Reviews

Read what our satisfied customers have said about the amazing VOLARIS Rollator Walkers.

 Volaris Rollator Walkers and Exervice Equipment Google Reviews

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When I pulled my Volaris S7 Standard out of the box, I really had pretty high expectations because I had lived in Sweden for 3 years and knew first hand the superiority and quality of products manufactured there. Well, I can say that my high expectations were exceeded even further. The Volaris moved about so effortlessly, was whisper quiet and silky smooth. Being somewhat technically oriented, I was fascinated by the question of “how did they achieve this?” On further examination like spinning the wheels by hand etc. I began to get the impression that the moveable parts of this device might be supported by ball bearings. This, if true, is highly significant in my mind because even some electric motors, such as in many power drills, do not afford the luxury of ball bearings which, apparently must add significant cost to the production. I called Xlent Care and spoke to Tracy who confirmed that this is the case. Also, the thick rubber tires, 8 inch wheels and flexible frame contribute to the fine “ride”. I realize now that had I put out the extra coin for the Patrol model, these features would be more greatly enhanced. I would suggest that potential buyers seriously consider that option. I am 75, have osteoarthritis and severe spinal stenosis which limits my ability to walk more than a few steps with a comfortably upright posture made possible by the walk-in frame and adjustable handles. These features contribute greatly to the distance I am able to comfortably walk. As an added plus, I can easily sit down in stores which provide no seating for handicapped customers. In sum, I think I can eagerly say that, “half the fun of having feet is walking with a Volaris rollator”.
DAVID
Salisbury, NC
Would you trust a rollator tested by a non-physically challenged person or one tested by people who need one for balance? I've had a Swedish rollator tested by old and young people who need them and an American rollator (made in China). The American one almost put me in the hospital by tipping over and running away with me down a hill or handicapped ramp corner on the sidewalk. My Swedish Volaris is thoughtfully developed and tested by people like me who need them to get around. That means Volaris is balanced and flexes if I lose my balance, has optional slow down brakes to keep it from running away from me and can easily maneuver to avoid bumping into people sitting in a coffee shop or going over a curb. There is no comparison between the Chinese made rollator with low quality parts sold by American companies. American rollators take lots of energy, strength and thought to operate safely. The Swedish Volaris S7 SMART has been carefully designed and crafted for people who need a rollator and want to be active and unhurt by poor design and quality. Yes, I paid more for the Volaris for its testing, design and quality, but a Volaris is worth every penny and more to give me back my active life. Two other important points: First, the other day, a man stopped me and said, That rollator is beautifully designed. I asked him why he said that. He told me he was a designer in the Fine Arts Department at Carnegie Mellon University in Pittsburgh and then proceeded to explain to me his analysis of the careful functionality and elegant design of the Volaris. Second, my physical therapist wants to recommend the Volaris to another patient of his. In my class, five of us have rollators, all different. He could tell easily that the Volaris was the safest, most functional, and easy to handle, so he chose to recommend it above all the others.
ELIZABETH
Pittsburgh, PA
I love my Volaris Shadow rollator! I have a slowly progressing form of ALS so I have been challenged for years to find increasingly more supportive walking aids. I have weakness in all of my extremities, along with poor balance and foot-drop issues. But I am determined to keep walking as long as I can because I know that once one sits down permanently lots of other body systems begin to decline. When I broke my hip in a fall six months ago we thought my walking days were over, but with the help of a therapy program targeted to my specific strengths and weaknesses and a hospital-type walker, I was able to return to the walking world. However, as thrilled as I was to be walking, the hospital-type walker kept me very confined and caused damage to my hands and wrists from leaning on or lifting it so much. My PT and doctors had warned me sternly to not get the small-wheeled rollator one sees everywhere. They told me those kinds of aids were very dangerous to someone with weakness and balance issues like I have. But I still hoped there might be something out there somewhere in the world that would give me more stability, greater ease, and improved access to our city's sidewalks. After months of searching the internet I found Volaris, and after weeks of thinking about it, I decided to try the Shadow - but I kept my expectations low and my emotions in check. From the moment I pulled the Volaris out of the box (no assembly required) and took my first steps behind the wheel, I knew I'd found what I'd been imagining and more. My Shadow has opened doors for me that had been closed long before I broke my hip. Walking with a cane was no match for the sidewalks around our lovely home on the city harbor, but with my Shadow I now stroll along the waterfront promenade and go to the lovely, neighboring restaurants. I couldn't be more pleased with the renewed vigor and opportunities the Volaris Shadow is enabling me to enjoy. I don't know how long my strength will last, but for now my husband and I are thankful for every day I can embrace the greater sense of security, independence and improved access my Shadow gives me. Thank you for making such a good product. P.S. (Sharing my words is fine. I hope you do, in fact, because one of hesitations in deciding to buy the Shadow is that not many reviews were from people with neuro-muscular disease. Most comments were from people who have pain associated with spinal stenosis or limitations due to breathing or cardiac functions, but I didn't find many from people who have overall weakness and balance issues. That's why I wrote so much. I wanted you to know your product works for people like me too.)
BONNIE
Baltimore, MD
I wanted you to see me walking on the beach in Kauai with my new walker. As you can see, it went through sand and waves. I want you to know that I was able to walk and hike almost everywhere with my family while on our first-time-ever vacation to Hawaii. It has been a life-changer for me having the walker. My family and I thank you so much!
RHONDA
Hey, my Patrol Arrived! First, everything is perfect, just perfect. I was outside trying it in the grass, sidewalks, driveway gravel. Perfect. I already have my scissor technique down for even the highest curbs on my street. My computer bag also perfectly hangs into the hangers for the folding bag, as well. I'm so glad I got the wire basket. I wasn't thinking of much more than shopping, but when I realized my computer bag with everything in it and my heavy books (I'm a teacher) would just roll onto the subway with me with all the weight literally off my shoulders...well, I cried a little. I cannot tell you, in just an hour, this thing has relieved me of so many little "copings" that I didn't realize we're wearing at my soul. Thank you so much for bringing this product line to the U.S. Thanks again, I'm so sure that I'll be requesting more cards when this thing hits the streets. It's already been dubbed the neighborhood Monster Truck by a neighbor! Update: I'm hoping the three people who have shown great interest in mine have purchased their own versions. (They we strangers on the street so I'll never know.) the Patrol has certainly changed my life. I am now very pain-free without the use of anything more than a random Tylenol. Thanks again!
HARLAN
Oakland, CA
I took the SMART/Patrol walker outdoor on its "maiden voyage" yesterday and again today. It's a game changer for me in terms of mobility. I've used a walker for five years now, and here are just some of the reasons my Volaris is so much better than the other walkers. 1. I can look around and enjoy the scenery instead of having to watch the pavement/ground, because this walker is so much more stable. I feel much more secure with it. 2. My gait is more natural. I can't walk fast because I wear braces in my ankles, but I can certainly go faster now than I did before. 3. The slow-down brakes are wonderful! I rarely need to use the hand brakes, yet the walker rolls smoothly. I don't have to work "too hard" to push it. 4. Unlike other walkers, I don't have to fight to control it when walking on an uneven sidewalk. 5. Even the back rest is comfortable. The walker makes a fine seat when I need one. 6. I don't know too many people who like using a walker. At age 56, I'm certainly conscious of the stigma of using one. But the Volaris increases my independence and security so much that I don't care what anyone else thinks. I love being about to get outside for a relaxing and enjoyable walk in the fresh air. Bravo to the designers and manufacturer! And thank YOU for all your help. You may quote me 
MICHIE
Portland, ME
Felt a bit nervous buying this off the net, but after studying several demo videos made the call and was assured by Tracy that it is as good as it looks. I bought my S7 SMART to replace a made- in- China rollator/ transport chair and I am amazed at what a gem this thing is. To see the two side by side there is no comparison, the Volaris wins on all fronts, hands down. My Neurologist immediately asked to try it during our last visit and was very impressed with the product as well. Other reviewers have called it a B.M.W. and they were spot on. The Volaris may be a bit more than the other brands, but it is money well spent. You are not only getting a premium walk aid, but also customer support from a manufacturer and retailer who are very responsive to the customer's needs. X-L-ENT Care has earned a customer for life and if this is a tool needed for your mobility needs, the Volaris is your best choice.
W. WADE
Edmonton, AB
My Volaris SHADOW is all I could hope for in a walker. It is really solid on rough, uneven sidewalks and really gets me around safely wherever I need to go. I had never anticipated having to need a walker but now that I do, I think I have the BEST.
RUTH
Moncton, NB
I love my SMART. It's way more than I hoped it would be. When not in use, I keep it in my living room so I can look at it.
JEAN
Parlin, NJ
Have taken two trips, four flights and two layovers with my sporty new Volaris, and everything went very well, even in the basketball arena where my grandson's graduation was held. several admiring comments, and I gave out two of your cards! Thanks for all your kind help and a quality product I am happy to have people see me with.
JUDD
Topeka, KS
I am recently back from Scotland and need to tell you that I could not have done this trip with anything less than my Volaris Shadow. It carried me over all sorts of terrain -- cobblestone streets, brick streets, paths of loose stones as well as embedded stones, soft grass, ascents & descents -- just rolling merrily along. And it was so easy to fold and gate check at the door of the airplanes. I am elated that I was able to manage this wonderful trip, enabled by this wonderful rollator. Any way I can spread the good word I am happy to do so
MARILYN
Middleton, WI
Thanks for checking in, although I got the Smart Patrol, not the S7. I love it. I'm not surprised that I got a pack of your biz cards with it as I get stopped and asked about it a lot. I had the more common type of rollator before this with exposed brake cables and a design that folds poorly, esp for transit use. And now I go charging over sidewalk bumps that stopped me before, and with no exposed cables I no longer have to worry about snagging poor unsuspecting transit riders and their belongings. The only change I would suggest is that you offer customers an option for an additional fee to install the accessories before shipping so the customer doesn't have to. The instructions and tools were sufficient but my hands are partly disabled and I really struggled with the back strap and the brackets for the folding basket. Over the course of the day I got assistance from a taxi driver, my hair stylist and my bartender and got it all together. It sounds like the beginning of a joke - a taxi driver, hair stylist and disabled woman walk into a bar...- but it really is a true story. I found the folding basket to be smaller than I needed so I placed a follow up order for the other basket. I dreaded what the rigid basket would need with respect to installation after my experience with the other accessories, so I was delighted to discover that it simply drops into place. I find the folding basket too small for a grocery bag, andI wish the larger wire one could fold as well, so I'm not struggling to get it quickly folded on the bus. This was definitely a good choice for me and I'm a very happy customer.
SIOUX
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JONATHON
Ann Arbor, MI
Here is my experience with my Volaris S7 SMART/Shadow: This past July I took a trip to Europe with my family. My other companion was the Volaris walker, S7 SMART/Shadow I got a few months before. On our trip we encountered rough walking surfaces everywhere: gravel, dirt roads, high grass, and lots of cobblestones! Blocks and blocks of cobblestones! My former, traditional walker couldn't move even over fine gravel or lawns so I was delighted that even the cobblestones didn't stop the Volaris. When we stopped at a restaurant or got on a train, my teenage grandson would fold it up, fasten it with the little travel strap and it was easy for him to store it out of the way. I really felt the Volaris enabled me to do and see a lot of things I would have missed otherwise.
HARRIET
Minneapolis, MN
I LOVE my Volaris S7!. It gives me back the confidence and freedom I had (and hope to regain) before I contracted neuroinvasive West Nile virus with encephalitis & meningitis last September. I still have a serious balance issue, and the only way I can increase my distance and endurance is to use a walker. I had the common kind - two small wheels, two tennis balls, no seat. It barely allowed me to cautiously hobble the 1 mile around my block. The second day with my Volaris, I easily walked 3.3 miles! I comfortably and fearlessly conquer cracked and bumpy sidewalks. I can go to the park with my grandchildren walking over small hills, tree roots and debris, and into the sand area, too, all without a second thought. i hope to recover further, but even if I don't, I feel like I have my life back! I've given out the provided Volaris business cards to my myofacial release practitioner, who has recently expanded his practice from world class athletes to general rehab, and also my balance PT at Hoag hospital here in Newport Beach. They were both thrilled to learn of its existence! I recently got caught in a rare monsoonal rainstorm here in Orange County (CA) while walking the mile back from lunch out with a group of friends. It was fun getting totally soaked, but the walker did too. I was concerned and got out my Use and Maintenance booklet as soon as I got home. I laughed when I saw instructions not only for rinsing off with a high-pressure hose or garden hose; then the page went on to describe reconditioning after putting the Volaris in a "washing unit." Any concerns about a little rain hurting it evaporated! I can only imagine what some circumstances truly athletic people put their rollators through! Thanks again. Best money I've invested in my independence, health & fun since the virus hit me!
ELIZABETH
Santa Ana, CA
Great Product, I Love It... The S7 Smart is a SLIGHT bit larger than I thought it would be, employing he photos on your web page as a guide. BUT that is not a criticism on SMART, after using a 3 wheel walker for almost 2 years the Volaris is larger BUT feels so much MORE STABLE and gives me the confidence to go places that I would not attempt before purchasing the S7 Smart. Thank you for assisting me in making a selection from the many rollators that are advertised on the web. If it's not too much trouble, would you send me some business cards. I attend a very large Hospital/Cathedral like, (snick), Medical Center in downtown Chicago, 'Northwestern Hospital'. I am very sure there will be more than a FEW fellow physically challenged friends and or by standers that will want info on your product...
JIM
Chicago, IL
Tracy, the PATROL is perfect. I toured the Botanical Gardens with family last week through dirt trails, cement and black top for 3 hours and it performed as I expected. I also spent 3 hours the day before leisurely going though the outdoor mail that recently opened in my area and put my purchases in my attached bag. I was able to put the Volaris into the truck of my car and remove it without any problems. I carried water with me on both trips in my handy water bottle carrier. But, shame on me--- I forgot to attach my umbrella so I did get a bit of a sunburn. I won’t make that mistake again as things are really starting to heat up here in Arizona. My family and I call the Patrol---“Grandma’s Big Wheel" This is the very best 76th year Birthday Present to myself! Thanks you for your help.
PAT
Sun Lakes, AZ
Thanks to my amazing Volaris S7 SMART rollator my quality of life is much improved. Being in my nineties and suffering from severe Spinal stenosis and circulation problems in my legs, I appreciate the sturdy design of the S7 SMART which keeps my body in alignment with great posture control, enabling me to walk further than I have in a long time. The SMART is easy to put into my small Honda, gets up curbs and broken sidewalks with ease. Brakes work with the flip of the finger, the seat is very comfortable. I no longer have use for my scooter or old walker. Last but not least, I thank you Karen for your patience and help in my purchase. You are a delight to work with.
GLORIA
Portland, OR